Online Reservations

A 50% deposit is required for all reservations. The remaining balance for the room will be due at the time of check-in. Please note that a 5% transaction fee will be added should you choose to charge the remaining balance to your credit card.

Our maximum occupancy for each room is strictly enforced and also applies to all infants and children. Exceptions may be made only with advanced request and approval by management and will result in additional $200/night charge.

Cancellation Policies:

Cancellation Fee: 10% of the total room charge excluding room tax

The deposit (less cancellation fee) will be refunded for all cancellations made more than sixty (60) days prior to your check-in date. For all cancellations/changes made less than sixty (60) days prior to your check-in date, a deposit will not be refunded, however, the full amount (less cancellation fee) may be applied to your future visit. Any credit will expire one year from cancellation date and must be applied to the balance due after a new deposit (in the amount of 50% of the entire reservation) is paid. All cancellation requests must be made via email.

Two Sandals does not take responsibility for changes to your reservation due to inclement weather, unforeseen changes to travel plans, personal sickness or injury, or family emergencies.

Note: If you made your reservation through a third-party website such as Expedia, hotels.com, or Airbnb, you are bound to the cancellation policies agreed to when booking on their website. The cancellation policies on their website do differ from our standard cancellation policies. Any reservation made on a third-party website must be canceled through that third-party website and we will not be able to assist with any reservations/cancellations that are made through another travel website.

Check-in / Check-out Time:

Check-in time is 3:00 p.m. Earlier check-in may be possible upon advance request, depending on our reservation schedule and will be subject to an additional $50 charge. Check-out time is 11:00 a.m. Late check out may be available depending on our reservation schedule and will be subject to an additional charge of $20/half-hour.

Gift Certificates

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2 Accommodations
3 Enhancements
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